Frequently Ask Questions

How are aLush Products tested?

We test our products on ourselves and the friends, family and our focus groups. No animal testing.  We make no medical claims.

What is the shelf life of aLush Products?

Our Scalp Revitalizer, Avocado Mask and Mask Elixir will last at least six months. 

Our Hair Cultivator will last at least two months. 

What should be the consistency of the Avocado Honey mask?

The consistency of the mask should be creamy somewhat on the thicker side once mixed.  If you add other natural ingredients to your mask the consistency will change.

Are we sustainability, waste, vegan free?

We are focus on ensuring most of our products are sustainable from organic farming.  Our goal is to ensure most of suppliers are fair trade facilities, and are energy-efficient facilities.

Most of our products are vegan.

We work hard to reduce our own waste as we produce our products in-house.

Our packaging is made from recyclable materials and can also be recycled after you finish our products.

Discount code is not working?

Please reach out to our Customer Service Team-  We will help you find out what is happening with your discount.  The offer may have expired or you don’t have the right products in your cart that apply to that specific offer.

Medical Warnings

We unequivocally make no claims about the benefits to your skin and hair. We are not medical doctors or scientists. Natural and Organic ingredients used in our products have been proven through years of holistic treatments to give the body certain benefits. We use natural and organic ingredients with an abundance of vitamins and antioxidants.

If your skin or hair feels irritated from using an aLush product, please discontinue use immediately. DO NOT use a product that contains an ingredient you are allergic to. All ingredients from each product on the label. Please see a doctor if you need to address specific concerns, aLush should not be used in the place of a licensed doctor.

Also, you should not take some herbal remedies if you are pregnant or breastfeeding, or if you have pre-existing medical conditions such as diabetes or high blood pressure, or mood disorders. Stop using the remedy immediately should you experience side effects and tell your healthcare provider.

Where is aLush located?

aLush is located in Houston, TX

Do you have a physical store?

We are  an e-commerce based Beauty Business and do not offer international shipping at this time.

How can I keep in contact with aLush?

Questions, requests, and concerns please email us at .We would love to know how you feel about our products.  Sign up to our newsletter to be the first to hear about new product launches and special offers.